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Avery Mae Shipping Policy
• Shipping is FREE on orders $150 or more!
• Standard Shipping Rates: $3.99 for 1 item, $7.49 for 2+, & FREE on orders $150 or more!
• Shipping is FREE within 24 hours of a previous order!
• Orders under 1lb ship via USPS First Class & 1lb+ via USPS Priority. In some instances, larger orders may be shipped via UPS or Fed-Ex.
• Orders typically take 1-2 business days to be processed and packaged before they are shipped out of our boutique. If unforeseen variables have us further delayed we'll make an announcement in our Facebook group.
• Avery Mae Boutique is NOT responsible for:
International Duties or Customs charges
Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.
Products marked delivered by the Post Office: You will need to contact your local Post Office to obtain information regarding your package. In most cases the package ends up being delivered 1-2 days later due to internal courier errors.
• If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
• Carrier Contact Numbers:
International USPS: 1-800-222-1811
• We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times.
• WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at email@example.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so.
• IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA:
We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes, and fees charged by your government. Please contact your country's customs office for respective charges and rates on a package coming from outside of your country. International customers (outside of the United States) are responsible for all import duties, customs, and local taxes charged by your country. We are unable to advise the amount of what these fees might be & we recommend that you contact your country's customs office or tax agent for respective charges and rates on a package coming from outside of your country.
GET IN TOUCH
Have any questions? Please send us an email to firstname.lastname@example.org